How can we help you?
Frequently asked questions
Shopping with us
We specialize in selling high-quality used car parts. While we list vehicles on our website, we only display prices for engines, transmissions, and doors. If you need other parts, simply call us or fill out our request form, and we’ll check availability for you.
We do! – Many of our products qualify for Next Day Delivery. In addition, we use a brilliant courier service who can send you a 1 hour delivery notification on the morning of your delivery as well as a ‘You’re Next’ message when the driver is one delivery away!
See the individual product page to identify what delivery service available. For more information about Delivery options click here.
Yes! We have a dealership, mechanic shop, body shop, and painting shop where you can visit us in person. Feel free to stop by for assistance.
No, there is no upfront charge to request a part. Once we confirm availability, we will provide pricing, and you can proceed with your purchase.
After sale support
We are sorry to hear your goods have not been received in the condition you would expect. In the unlikely event of receiving damaged goods please contact us and make us aware. All of our goods are checked and wrapped carefully before they are sent out, however we know accidents do happen and it’s possible something could happen during transit. We may ask you to take photographs, so the best thing to do would be to email us with these and details of your order, including the order number. Once you have sent this across, you are welcome to phone us and we can arrange collecting the item and sending you a replacement as quick as possible.
If you are missing an item that you were expecting to come with the rest of your order, you’re more than welcome to call us and we can investigate this for you. It may be a case that the items were sent individually, however we will look into this straight away and advise you. If an item is missing, it’s also possible it could be out of stock. In this instance, we would have tried to contact you to make you aware. You could also check your emails incase you missed our call and we have emailed you to inform you. We will aim to get this resolved as quickly as possible.
Parts must be returned in the same condition as received, and return shipping costs are the buyer’s responsibility. Some parts may be subject to a restocking fee. Contact us for specific return guidelines before making a return.
Yes, we offer a limited 30 days warranty on certain used parts. Warranty terms vary by item, so please ask for details when making a purchase.
Searching for Parts
While we have a wide selection of used car parts, we only display prices for engines, transmissions, and doors. Many other parts are available, but due to inventory changes, we ask customers to contact us for availability.
You can search for your vehicle on our website, and if the part you're looking for isn’t listed, call us or fill out our request form. We’ll check our inventory and get back to you with details.
To help us find the right part, please provide your car’s make, model, year, and any specific part details. If possible, include the VIN (Vehicle Identification Number) for a more precise match.
Simply call us or fill out our online request form with your vehicle details and the part you need. Our team will check availability and provide you with pricing.
